Job Description

Job Description

Job Description

Job Description :

We are looking for a forward-thinking, eager, self-starter with good technical skills for a Website Design position. This is a hybrid position for local candidates.

This position will develop the website and support users of all skill levels, from entry-level and volunteers to Executive Directors and Board Members. Web development will take place using a WYSIWYG website editor. Training and support requires direct contact with customers through phone, email and Zoom to assist with the setup and use of their accounts.

The successful candidate will be able to listen and develop carefully and provide complete and accurate and modern websites and answer questions in a customer-friendly way. This role requires that you manage multiple websites across multiple customers each day in a timely fashion, so the ability to multi-task and stay organized is extremely important.

 

What You'll Do:

Design and build web pages for clients using our built-in WYSIWYG website editor

Customize and style client sites within the framework of our platform (HTML/CSS knowledge a plus)

Troubleshoot layout issues and provide creative solutions

Provide prompt and friendly customer support via phone, email, and live chat

Assist clients with questions related to their websites, online donation forms, event pages, and membership modules

Train clients on how to update their web content and use DonorView's online tools

Collaborate with the product and development teams to relay customer feedback and suggest improvements

Maintain documentation and support materials as needed

 

What We're Looking For:

1–3 years of experience with WYSIWYG or no-code web builders (e.g., Squarespace, Wix, WordPress, Webflow, etc.)

Basic understanding of HTML and CSS preferred

Experience working in a customer support or customer success capacity

Strong written and verbal communication skills

Ability to manage multiple tasks and projects simultaneously

A team player with a proactive attitude and a knack for problem-solving

Passion for helping mission-driven organizations succeed

 

Bonus Points

Experience working with nonprofits or donor management systems

Familiarity with CRMs, email marketing tools, or fundraising platforms

Knowledge of accessibility and responsive design principles

 

Why Join DonorView?

Be part of a growing team making a real difference for nonprofits

Friendly, supportive team environment

Opportunity to expand your technical and customer success skills

Room to grow—professionally and personally

Competitive salary and benefits package

Company Description

ConnectedView is one of the fastest growing cloud-based software companies with a mission to transform organizations such as non-profits, associations, foundations, museums, educational institutions, hospitals etc. Through our transformative state-of-the-art software, we bring organizational efficiency, increased revenue and payment technology to thousands of nonprofits who manage billions of dollars on our platform. We've won many industry awards, including best nonprofit software, best CRM and best usability software. We are all over the globe with hundreds of thousands of users across all 50 states managing transactions from 150+ countries. We have been listed on the Inc. 5000 list of fastest growing private companies for the last three years.

A career at ConnectedView is more than a job – it’s a way to make a direct impact on the community engaged in changing the world for the better. We offer a hybrid/remote culture with excellent benefits. Our strategy includes a focus on our employees and company culture, with a goal of creating an environment where you bring your authentic personality and creativity to work. We strive to build a friendly and team-oriented culture that reflects diversity and the socially responsible communities that we serve.

Company Description

ConnectedView is one of the fastest growing cloud-based software companies with a mission to transform organizations such as non-profits, associations, foundations, museums, educational institutions, hospitals etc. Through our transformative state-of-the-art software, we bring organizational efficiency, increased revenue and payment technology to thousands of nonprofits who manage billions of dollars on our platform. We've won many industry awards, including best nonprofit software, best CRM and best usability software. We are all over the globe with hundreds of thousands of users across all 50 states managing transactions from 150+ countries. We have been listed on the Inc. 5000 list of fastest growing private companies for the last three years.\r\n\r\nA career at ConnectedView is more than a job – it’s a way to make a direct impact on the community engaged in changing the world for the better. We offer a hybrid/remote culture with excellent benefits. Our strategy includes a focus on our employees and company culture, with a goal of creating an environment where you bring your authentic personality and creativity to work. We strive to build a friendly and team-oriented culture that reflects diversity and the socially responsible communities that we serve.

Job Tags

Local area, Remote job,

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