Job Description

Training Coordinator

A. Job Responsibilities

As a Training Coordinator, you will play a pivotal role in designing, implementing, and evaluating learning initiatives to enhance skills, knowledge, competency, and capabilities of our employees. You will collaborate with all departments to identify training needs, develop training programs, create efficient training tracking, and facilitate learning opportunities that align with company objectives.

B. Job Functions

Summary of Essential Duties and Responsibilities

a. Be a champion for employee development

b. Stay abreast of regulations and trends within the industry and ensure the company remains compliant.

c. Excellent organizational skills

d. Professional in all aspects of his/her behavior.

a. Good Communication skills, both oral and written.

b. Ability to multitask and work in a fast-paced environment.

c. Must be self-motivated and work without direct supervision.

d. Ability to organize and prioritize workload to meet deadlines.

C. Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Accountable for the planning, delivery, evaluation & administration of training programs to include new employee orientation, on-the-job, skill development, compliance, safety, regulatory, corporate and other training as needed.

2. Create and update training materials, manuals, and e-learning content.

3. Conduct training needs assessments through surveys, interviews, and collaboration with department heads.

4. Coordinates with management team to identify training needs and activities.

5. Develop and ensure job training qualification and certification processes are followed.

6. Tracks training events, keeps accurate training records and provides reports on training progress and completion to leadership.

7. Ensures required training documentation is maintained.

8. Analyze and identify skills gaps and develop targeted training interventions.

9. Facilitate training sessions in various formats, such as in-person, virtual, and hybrid.

10. Coordinate with external training providers and vendors as needed.

11. Develop and implement evaluation tools to measure training effectiveness and impact.

12. Gather feedback from trainees and stakeholders to continuously improve training programs.

13. Lead and mentor a team of trainers in their creation and delivery of content. Coordinate with appropriate subject matter experts throughout the company for training delivery and ensure SMEs are provided necessary facilitation training.

14. Collaborate with HR and department leaders to ensure training programs align with business objectives.

15. Manage the organization’s Learning Management System (LMS) and ensure effective use of e-learning tools.

16. Stay updated with the latest training technologies and methodologies.

17. Ensure all training programs comply with industry standards and legal requirements.

18. Prepare and present regular reports on training activities, outcomes, and ROI to management.

19. Assist with development of the training budget, ensuring cost-effective solutions without compromising quality.

20. Assist with other tasks as needed

D. Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

1. Lives out and promotes the Company's core values of Safety, Integrity, Communication, Excellence, and Determination

2. Customer Service – Manages difficult or emotional situations; Responds promptly to employee needs; Meets commitments.

3. Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

4. Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Able to operate with a sense of urgency when necessary and juggle multiple projects with competing deadlines.

5. Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

6. Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

7. Communication - Excellent communication skills, including listening, asking clarifying questions when needed, writing, and a superior attention to detail.

E. Education and Experience

1. Bachelor of Science Degree in Education, Human Resources, or Organizational Development or other related degree or experience equivalent preferred.

2. Minimum of 5 years of progressive Training Management experience preferably in a Construction Industry.

3. Proven track record in development and deployment of training content.

4. Demonstrated ability in developing eLearning content in eLearning tools.

5. Expert level in using MS Office Suite (Outlook, Word, Excel, PowerPoint, Teams…).

6. Proficiency in written and spoken English.

7. Demonstrated strong communication skills in oral and written communications and developing presentations. Experience delivering training sessions preferred.

8. Understands meeting facilitation principles, adult learning theory and techniques and best practices for creating / delivering effective training.

9. Experience compiling and publishing training metrics.

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