Job Description

The Town of Farragut has a reputation for high standards, and this applies to our workforce as well as our vision for the community. We thrive on professionalism and integrity, and genuinely enjoy serving the community. The Town is seeking applicants for a full time Training and Development Coordinator.

Regular work schedule is Monday-Friday and is in office.

The rate of pay starts at $61,901 per year, salary exempt.

The Town offers a competitive benefit package that includes:

• 90% Town paid health coverage for employee and up to family plan, including a wellness program and multiple EAP plans.
• 100% Town paid Dental, Vision, Life Insurance and LTD
• Optional STD, FSA, Additional Life for family, Hospital Insurance, Accident Insurance and Critical Illness Insurance
• 401k Retirement plan that includes a 6% Town contribution (no match required) and a matching program upon hire.
• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
• Park and Recreation Discounts
• Student Loan Forgiveness Opportunities

Requirements

General Definition of Work

Performs moderate professional Human Resources work designing, planning and implementing training programs, policies, and procedures. The purpose of this role is to coordinate talent management, leadership, and employee development training efforts across the Town. Work is performed under the general direction of the Human Resource Director.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

Training and Development

• Develop and implement effective learning and training programs for employees
• Collaborate with various departments to identify learning needs and create customized training solutions
• Conduct training needs assessments to determine gaps and opportunities for development
• Design and facilitate training sessions, workshops, and online learning courses
• Develop and maintain training materials, resources, and manuals
• Evaluate the effectiveness of training programs and make recommendations for improvement
• Stay up-to-date with industry trends and best practices in learning and development
• Collaborate with subject matter experts to ensure accuracy and relevance of training content
• Manage and track training records and completion rates
• Communicate with employees and managers to promote and support continuous learning and development
• Provide coaching and support to employees to enhance their skills and knowledge
• Work with external vendors and consultants to develop and deliver training programs
• Participate in the development and implementation of company-wide learning and development strategies
• Adhere to company policies and procedures related to learning and development

Performance Management

• Manage and oversee the Town's performance management program, ensuring its alignment with organizational goals and objectives.
• Facilitate the 90-day, 6-month, and annual review processes across all departments.

Employee Relations

• Assist in the onboarding process for new employees, including orientation and training
• Performs a variety of Human Resource (HR) tasks and processes that contribute to the successful completion of work in the Human Resources Department
• Participates in teams for special assignments across varying areas of HR
• Provide administrative support to the HR Director.
• Maintain confidentiality of sensitive information and handle it with discretion
• Performs related duties as required

Knowledge, Skills, and Abilities

Comprehensive knowledge of the philosophy, principles and practices of public and town specific personnel administration such as recruitment, selection, benefits administration, labor relations, equal employment opportunity and affirmative action; thorough knowledge of governmental administration; through knowledge of research methods and tecniques, and methods of report presentation: ability to analyze, interpret and report research findings; comprehensive skill working with standard computer and peripheral equipment; thorough skill operating standard accounting software; thorough skill completing and submitting paperwork to various vendors and consultants; thorough skill working under time constraints and prioritizing work; ability to present ideas effectively, both orally or in written form; ability to make arithmetic computations using whole numbers, fractions and decimals; ability to compute rates, ratios and percentages; ability to effectively counsel supervisors and management through employment matters; ability to maintain detailed and confidential information in an organized and accessible manner; ability to develop and facilitate trainings sessions; ability to motivate and encourage employees; ability to maintain a working level of knowledge of employment and personnel related legislation effecting the Town; ability to develop or amend Town policies and procedures in response to personnel related legislation or issues; ability to monitor compliance of department heads with state and federal regulations and operating policies or procedure; ability to conduct detailed analytical evaluations and studies and to prepare related reports and recommendations; ability to establish and maintain effective working relationships with employees, elected officials, consultants, attorneys, vendors and the general public.

Education and Experience

Bachelor’s Degree in Education, Training, HR or related field and/or experience.

3+ years in Human Resources or Training roles

Proven work experience as a Training Specialist, Trainer, Training Facilitator, or similar role. Hands-on experience coordinating multiple training events in a corporate setting. Knowledge of instructional design theory and implementation. Adequate knowledge of learning management systems and web delivery tools. Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).

Physical Requirements

This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Valid driver's license in the State of Tennessee.

Ability to obtain Train the Trainer certifications.

Ability to obtain PHR or similar certification within two (2) years of employment

Pre-Hire Required Screenings

Background Check

MVR Check

Drug Screen-Non DOT

Benefits

The Town offers a competitive benefit package that includes:

• 90% Town paid health coverage for employee and up to family plan, including a wellness program and multiple EAP plans.
• 100% Town paid Dental, Vision, Life Insurance and LTD
• Optional STD, FSA, Additional Life for family, Hospital Insurance, Accident Insurance and Critical Illness Insurance
• 401k Retirement plan that includes a 6% Town contribution (no match required) and a matching program upon hire.
• Paid Time Off (Paid Holidays, Annual Leave and Sick Leave)
• Park and Recreation Discounts
• Student Loan Forgiveness Opportunities

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