Job Description
Job Title : Event Security Manager
Department : Security
Reports To : Director of Security
FLSA : Exempt; Full-Time
SUMMARY The Event Security Manager will be responsible for the administration of event security operations for Lumen Field, Lumen Field Event Center and WaMu Theater . This individual will also provide oversight and direction to event security supervisors and staff; coordinate all activities of Event Security staff; train, supervise and provide performance feedback including recommending areas of improvement when necessary; monitor guest activity and assist with maintaining order and ensuring adherence to safety and security standards during events at Lumen Field, Lumen Field Event Center and WaMu Theater . This is a full-time exempt position and at times will require work during evenings, weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Develop, implement and maintain Standard Operating Procedures (SOPs) and security initiatives
- Communicate and plan with the Security Director and Event Services Managers to understand expectations of an optimally secured event, pre and post event
- Act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies
- Work with Guest Services management staff to ensure coordinated teamwork between Security and Guest Services
- Collaborate with internal departments and external clients to minimize expense and enhance budgeted results while operating efficiency
- Assist in the administrative documentation including reports, disciplinary notes, logging entries and assist in the creation of department budget and strategic plans
- Work closely with the Scheduling department to fulfill the security staffing requirements for all Lumen Field, Lumen Field Event Center and WaMu Theater events
- Monitor the performance, conduct and attendance of security staff and supervisors assigned to the event security. Coach, mentor and provide relevant training opportunities to security staff and foster team unity in the department in alignment with company principles
- Embrace diversity by demonstrating respect and kindness to others from different cultures, races, gender, socioeconomic backgrounds and religions
- Responsible for the quality of the performance, conduct and effectiveness of the entire event security team
- Develop and conduct security and safety training sessions for event security personnel
- Create and maintain business relationships with team members and facility partners including local, state and federal fire and police authorities through trainings and meetings
- Schedule medical, police, K9 and other local emergency management departments deemed necessary for all Lumen Field, Lumen Field Event Center and WaMu Theater events
- Interview, hire and train event security staff and supervisors assigned to the events. Conduct performance appraisals of staff and supervisors and handle disciplinary actions as required
- Work special events, to include football games, soccer matches, concerts, trade and flat shows and other events hosted at Lumen Field, Lumen Field Event Center and WaMu Theater
- Work as Manager on Duty when assigned for above noted events
- Complete special projects and other assigned tasks within the guidelines and deadlines set by the Director of Security
- Account for and manage all hourly security event staff scheduling and hours
- Respond to emergencies and work to de-escalate urgent matters
- Complete special projects and tasks as assigned and within specified deadlines
- Conduct other duties as assigned
MINIMUM QUALIFICATIONS - Seven (7) years or more experience in a combination of corporate security, law enforcement, sports and entertainment security or a related field
- Associate’s degree in security, criminal justice or a related field
- Three (3) or more years of progressive supervisory/management responsibility in a related field
- Demonstrated experience assisting with the development and/or directing of emergency preparedness related table top and drills
- Proficient in the operation and use of various software applications, including but not limited to Word, Excel, Outlook and sports and entertainment databases
- Demonstrated experience producing accurate reports and other documentation suitable for dissemination to senior management
- Proven professional during all interactions with others, especially in situations with conflicting perspectives/opinions or high stress incidents
- Highly developed interpersonal skills with a tactful and diplomatic communication style
- Demonstrated ability to work with other management personnel to achieve common goals
- Demonstrated ability to handle sensitive and confidential information without compromising the integrity of the material or the situation
PREFERRED QUALIFICATIONS - Bachelor’s degree in security, criminal justice or a related field
- Five (5) or more years of progressive supervisory experience
- Three (3) years or more of investigative experience
- NIMS and ICS certifications 100, 200, 300, 400
- Experience conducting and/or coordinating threat and vulnerability assessments
- Experience working with a professional sports league in a security management role
- Active membership in security related organizations that discuss and monitor current security industry standards and best practices
SPECIAL REQUIREMENTS - Must be able to pass a background inquiry
- Must be able to obtain Basic First Aid and CPR/AED certification within 12 months of hire
- Must be able to obtain ICS certifications 100/200/700/800 within 18 months of hire
SUPERVISORY RESPONSIBILITIES - This position has supervisory responsibility of all full and part-time Event Security staff
WORK ENVIRONMENT AND PHYSICAL DEMANDS - May at times be exposed to varied weather conditions
- While performing the duties of this job the employee is regularly required to use hands and fingers
- The employee is frequently required to reach with hands and arms. The employee is required to stand, sit, stoop, kneel, crouch or crawl
- The employee is frequently required to lift 25 pounds or more
- This job requires many hours of standing and walking during events and on gameday
- The employee must be able to work evenings, weekends and holidays as required by the event schedule
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and descriptions listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPENSATION AND BENEFITS - The salary range for this position is: $78,000 – $90,000. The salary range applies to the current posting. The posted salary range may vary based on key factors including, but not limited to, education, job-related knowledge, experience and skill set.
- We offer excellent benefits, please view here:
Company: FGI
Job Tags
Hourly pay, Holiday work, Full time, Part time, Local area, Immediate start, Weekend work, Afternoon shift,