Customer Service Engineering Manager Job at Valley Mountain Staffing, David City, NE

dUUreHBuYk9pMnE0b3FTRlVvdkxHdTlF
  • Valley Mountain Staffing
  • David City, NE

Job Description

A leading company is seeking a Customer Service Engineering Manager for their David City, NE manufacturing facility. This role involves overseeing and improving the warranty process to ensure adherence to internal and customer-specific procedures, minimizing unexpected warranty expenses, and maximizing customer satisfaction.

Salary for this position is $75,000 - $100,000 per year (depending on experience) + monthly bonus!

Primary Responsibilities include:

  • Train Warranty Administrators to proactively identify problem trends from warranty data.
  • Interface with Engineering, Purchasing/Materials, and Production Management to identify opportunities for product improvement through design, vendor, and process reviews.
  • Support internal reporting systems for warranty review across all company locations and products.
  • Lead cross-functional teams to address and resolve priority warranty and quality issues.

Desired Skills, Knowledge, and Qualifications:

  • Comprehensive understanding of manufacturing processes and trailer parts.
  • Ability to effectively manage multiple job assignments simultaneously.
  • Proficiency in Microsoft Office programs, including Word, Excel, and similar applications.
  • Excellent verbal and written communication skills for interacting with customers and colleagues.
  • Technical Degree in a related field and 5 years of progressive engineering experience.

The company offers a comprehensive benefits package, including:

  • Medical, Dental, and Vision insurance
  • Generous Paid Time Off and Holiday Pay
  • 401k with company match
  • And more!

Job Tags

Holiday work,

Similar Jobs

Epic Travel Staffing Allied

Travel Radiation Therapist (Oncology) - $2,469 per week Job at Epic Travel Staffing Allied

 ...Epic Travel Staffing Allied is seeking a travel Radiation Therapist for a travel job in Columbia, Missouri. Job Description & Requirements ~ Specialty: Radiation Therapist ~ Discipline: Allied Health Professional ~ Start Date: 06/23/2025~ Duration: 13 weeks... 

Connected Careers Page

Order Fulfillment Associate Job at Connected Careers Page

 ...world, setting high standards for its products, people, and partners wherever we go. About the Job We are looking for an Order Fulfillment Associate to join our team! Under limited supervision, this position will primarily be responsible for performing the physical... 

Perfict Global

ETL Developer Job at Perfict Global

 ...designing, building, and maintaining large-scale databases that support web applications and other digital services. Responsible for developing ETL data pipelines and helping with data lineage requirements implementations and supporting reports that provide accurate and... 

Windforce

Wind Turbine Technician Job at Windforce

 ...renewableenergycompanycommittedtoadvancingsustainablepowersolutions.Aspartofourexpansion,weareseekingdedicatedWindTurbineTechnicianstojoinourdynamicteam. KeyResponsibilities: Installation &Commissioning: Assistinthesetupandintegration... 

InterContinental Hotels Group

Regional Director, Franchise Openings [Dallas, Houston, Austin or Oklahoma City] Job at InterContinental Hotels Group

 ...Director, Franchise Openings [Dallas, Houston, Austin or Oklahoma City] Act as the primary point of contact to support all field...  ...hotels open on time in accordance with the brand. Possesses project management skills to include managing key target dates and coordination of...